At Inside the Bubble, we want you to be completely satisfied with your purchase, and we understand that sometimes, things don’t quite hit the right note. To ensure a smooth and fair return process, please review our return policy below:
- New items, still in their original sealed packaging, are eligible for returns.
- To initiate a return for a new item, please contact us within [number of days, e.g., 14 days] of receiving your order. We’ll provide you with the necessary instructions to facilitate the return process.
- Returned items must be in their original condition, unopened, and with all original packaging intact.
- We take great care in curating a collection of high-quality second-hand items. Due to the nature of these unique pieces, we regret that we cannot accept returns on second-hand items.
- We encourage you to thoroughly review product descriptions and images before making a purchase decision. If you have any questions about a specific second-hand item, feel free to reach out to us before completing your order.
- To initiate a return, please contact us through our contact form within the specified timeframe for new items.
- We will guide you through the return process and provide you with any necessary forms or instructions.
- Return shipping costs are the responsibility of the customer, except in cases where the return is due to an error on our part or a defective product.
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment.
If you have any questions or concerns about our return policy, please don’t hesitate to contact us. We’re here to assist you and ensure your experience with Inside the Bubble is as enjoyable as the music we celebrate.
Thank you for shopping with us and being a part of our vibrant community of music enthusiasts.
The Inside the Bubble Team